As I had come to expect at this point, in the middle of a major developmental effort, we got another rush order for online tech training. A large customer was going to accept 1K of the new hardware platform, but… Continue reading
Surprise, It’s time to video an ILT!
In march of this year, I was given another rush assignment by mgt. A technical trainer from our joint venture partner was coming to do a full technical orientation to the new… Continue reading
After a month off from my latest contract, I’ve had some time to consider the most important innovation that came from the completed work. The contract was with a global manufacturer of a very technical product line which requires field… Continue reading
After a long hiatus during a very intense contract, I am back and will be blogging a new series about the many uses of video in technical training. Starting last November, I was contracted as a Training Content Developer for… Continue reading
It’s been 5 years since I began to use RoboHelp (RH 8), the SSL (Single Source Layout) component of Adobe’s TCS suite. At that point RH 8 was best known as an online help system developer. Several releases of TCS… Continue reading